FAQs

Please Note: Purchases are temporarily paused on our website. You can still find our products at your favorite retailers or online. Thank you for your patience as we transition warehouses to serve you better!

U.S. customers have two options when making a return:

How do I return my product?

What is your return and exchange policy?

My order arrived, and my products are damaged or defective.

What if my order is damaged in transit?

I checked my tracking information. It shows "Delivered" but I didn't receive the package. What should I do?

I made a mistake on my order. Now what do I do?

How do I know when my order has shipped?

I just placed an order online, but have not received an email confirmation. Was my order received?

What is the processing time of my order?

Do you ship internationally?

How will my order ship?

FAQs

Choose Options