Privacy Policy

Last updated:  July 11, 2024
 
This Privacy Policy describes how TulipColor, an iLoveToCreate property, treats customer personal information on the websites and mobile apps where it is located (in this Policy, we call these our Platforms). Your use of this Platform indicates you agree to our collection, use, and disclosure of your information as described in this Privacy Policy. California consumers should refer to the “Your California Privacy Rights” section below for additional information related to California law. This Privacy Policy is incorporated into TulipColor's Terms of Use for the Platform by reference as set forth entirely therein, which you must review and accept.
 
We collect information from and about you.
We collect contact information. For example, we collect your name and mailing address if you register with us. We also collect email addresses and phone numbers. If you register, we will also have you create a password.
 
We collect payment information. If you buy products, we will collect the relevant data such as your debit or credit card number.
 
We collect the information you submit online. This includes information you post when interacting with us on social media platforms.
 
We collect demographic information and information about product preferences. This includes your age and gender.
 
We collect information about your device and location. We collect the type of device you use to access our Platform. We also collect information about the type of browser you are using. And we may look at what site you came from or what site you go to when you leave us. If you are using our apps, we may collect your device identification number or the advertising ID. If you use our app, we may look at how often you use the app and where you downloaded it.

We collect information about your use of the Platforms. This includes browsing activity, how you interact with our websites and mobile apps, the products you buy, and the search terms entered.

We collect information when you purchase from us on third-party platforms. We may collect relevant information about your purchase if you buy our products from third-party platforms such as Instagram, Facebook, or TikTok Shopping.
 
We collect information from you in many ways.
We collect information directly from you. This includes when you create an account or purchase a product. We also collect information if you contact customer service or sign up for our newsletter. We also collect information when you participate in a survey or promotion.
 
We collect information passively. We use tracking tools like browser cookies and web beacons. We use these tools on our websites and in emails we send you. We may also use these tools in our mobile apps.
 
We collect information about users over time when you use our Platforms. We have third parties who collect information as well.
 
We get information about you from third parties. This includes social media platforms and friends who use our “email a friend” feature. We may receive information about you from other sources.

We collect information from third-party platforms. If you use Instagram, Facebook, or TikTok Shopping to purchase from us, these platforms may share certain information about your purchase.
 
We combine information we collect from various sources.
We combine offline and online information. We also combine data across multiple devices. We also combine information we get from a third party with information we already have about you.

We use information as disclosed and described here.
We use your information to provide you with products and services. This includes sending you the product you purchased or processing a return. It also includes sending you newsletters you signed up to receive.
 
We use the information to improve our products and Platforms. We may use your information to make our Platforms or products better. We may also use your information to customize your experience with us. This includes understanding your interests and preferences.
 
We will use your information to respond to your requests. This includes responding to customer inquiries.
 We use your information to communicate with you about our relationship. We may communicate with you about your account or our relationship. This includes electronic messages (SMS or push notifications) and calls about your order status. We may also contact you about this Policy or our Platform Terms and Conditions.
 
We use your information for marketing purposes. We may provide you with information about new products and exclusive offers. We may also serve you ads, personalized or not, about products and offers. We might tell you about new features or updates. These might be third-party offers or products you might find interesting. For more information about your choices, see the Choices section below.
 
We use the information for security and fraud prevention purposes. We may use your information to protect our company and our customers. We also use the information to protect our websites and apps. We use information as otherwise permitted by law, or we may notify you.
 
We share information with third parties.
We share information with our affiliated organizations and parent company. This includes our parent company, Paisley Crafts LLC.

We may share information with third parties who perform services for us. We share information with payment processors. We also share information with advertising and marketing service providers that, for example, send emails on our behalf.
 
We share information with our business partners. For example, we share information with third-party advertisers, including third-party cookie providers who collect information through the Platforms for marketing, analytics, or functionality purposes.
 
We may share information with any successor to all or parts of our business. For example, if TulipColor is sold, we may give a customer list as part of that transaction.
 
We will share information if we must comply with the law or protect ourselves. This could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests it. We might share information when we are investigating potential fraud. This could include fraud we think occurred during a sweepstake or promotion. We may also share information if you are the winner of a sweepstakes or other contest with anyone who requests a winner's list.
 
We may share information for other reasons we may describe to you. The legal basis for this disclosure of data is the execution of the purchase agreement, as explained in this Privacy Policy. The information about the disclosure of your data and how to exercise your personal data rights is also detailed in this Privacy Policy. You have certain choices about how we use your information. You can opt out of receiving our marketing emails. To stop receiving our promotional emails follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.

We share information with third-party shopping platforms. If you purchase our products through Instagram, Facebook, or TikTok Shopping, we may share the information necessary to facilitate your order with these platforms.

You have certain choices about how we use your information.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.
 
You can control cookies and tracking tools. Your browser may allow you to control cookies or other tracking tools. The type of tool you use determines how you do so. Some browsers can reject browser cookies. To control flash cookies, which we may use on certain websites occasionally, you can go to http://www.aboutads.info/choices/. Why? Because flash cookies cannot be controlled through your browser settings.
 
Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all the tracking described here will stop.

You can control tools on your mobile devices. For example, you can turn off Bluetooth, GPS locator, push notifications, or advertising ID in your phone settings. The options you select are browser and device specific.
 
These sites are not intended for children.
Our Platforms are meant for adults. We do not knowingly collect personally identifiable data from children under 13. If you are a parent or legal guardian and think your child has given us information, you can write to us at the address listed at the end of this website Policy. Please mark your inquiries as "COPPA Information Request." Parents, you can learn more about protecting children's privacy online by visiting: https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online.
 
We use standard security measures.
The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. A username and a password are needed to access certain areas of the TulipColor Platform. It is your responsibility to protect your username and password.
 
We may link to platforms or have third party tools on our platforms we do not control.
If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices of third parties. This includes third parties who may have ads or content on our site. We suggest that you read their privacy policies carefully.
 
You can contact us if you have questions.
If you have additional questions about our privacy practices, you can email us at info@tulipcolor.com or call us at (559) 291-4444.
 
Your California Privacy Rights Act (CPRA)

Subject to certain exceptions, California residents have the right to: (i) request access to their personal information; (ii) request deletion of their personal information; and (iii) request information about the personal information that we have collected, used, sold, or disclosed to third parties within the past 12 months.

You can exercise these rights by emailing info@tulipcolor.com and/or contacting our Customer Service at the "Contact Us" section of the Platform. We may require additional information to verify your identity when you submit a request. You may also use an authorized agent to submit requests on your behalf. In this case, the authorized agent must submit a copy of the consumer's signed permission to submit the specific request along with the request.

If you are unable to access this policy because of a language barrier, disability, or any other reason, please contact us at 800.441.8358 so that TulipColor can provide you with a version of the Privacy Policy accessible to you.

California Consumer Privacy Act (CCPA)
This Privacy Policy describes TulipColor’s practices with respect to the collection, use, and disclosure of personal information it has collected within the past 12 months. This Privacy Policy also provides information about your rights, under California law, with respect to the personal information TulipColor collects about California residents.

This Privacy Policy describes TulipColor’s generalized practices only and does not provide any specific information regarding TulipColor’s activities with respect to any individual California resident’s personal information.

Consistent with the "We collect information from and about you" section above, we collect and use personal information regarding California residents as follows:

•  In the preceding 12 months, we have collected the types of personal information described in the “We collect information from and about you” section above, which includes the following categories of personal information from California residents, regardless of the means (online or in person) they use to interact with us: Identifiers, commercial information, protected characteristics, Internet or other electronic network activity information, Geolocation data, Audio, Electronic information, and inferences.
• We have collected that personal information directly via our Platforms, devices, and third parties, consistent with the "We collect information from you in different ways" and &"We combine information we collect from different sources" sections of this Policy.
• We collected that personal information consistent with the “We use your information as disclosed and described here” in the section above.
• We shared personal information with the categories of third parties listed in section "We share information with third parties" above, including disclosures made to third parties for business purposes and “sales” of information (as that term is defined under California law, which may include disclosures where no money is exchanged) for the purposes described above.
• In the preceding 12 months, we disclosed the following categories of personal information for a business purpose to the following types of recipients:
• Identifiers, which are disclosed to our affiliated companies and our parent company and our service providers.
• Name and last name; Email; Address; Telephone number; Signature; Image/Voice; Electronic signature; Payment card data; Transactions of goods and services; Advertising ID, Purchase amount, and frequency to our affiliated companies, parent company, and service providers.
• When you navigate through our website (not currently applicable to our mobile application), we “sell” as that term is defined under the California Consumer Privacy Act consumers' personal information to our business partners, meaning identifiers (including Advertising ID and hashed email), information about transactions of goods and services, purchase amounts and browsing events.

INFORMATION COLLECTED	SOURCES OF INFORMATION	BUSINESS PURPOSE(S)	THIRD PARTIES TO WHOM INFORMATION IS DISCLOSED BUT NOT LIMITED TO
Identifiers, including but not limited to: Legal names and aliases; Signatures; Addresses; Telephone Numbers; Email Addresses;	Direct from customers (e.g. account registration, purchase transactions), Facebook, Instagram, Snapchat, Pinterest, Google, YouTube, LinkedIn, Yelp, Yotpo, TikTok, MailChimp, Cookies, Shopify	To process transactions, provide customer support, manage customer accounts, improve customer experience, analyze customer behavior, and send promotional emails	Facebook, Instagram, Snapchat, Pinterest, Google, YouTube, LinkedIn, Yelp, Yotpo, TikTok, MailChimp, Shopify, third-party shipping providers, payment processors
Commercial Information (e.g., products or services purchased, purchase history)	Direct from customers (e.g. purchase transactions), Facebook, Instagram, Snapchat, Pinterest, Google, YouTube, LinkedIn, Yelp, Yotpo, TikTok, Cookies, Shopify	To process transactions, analyze customer behavior, improve products and services, and tailor marketing strategies	Facebook, Instagram, Snapchat, Pinterest, Google, YouTube, LinkedIn, Yelp, Yotpo, TikTok, MailChimp, Shopify, Upfluence
Internet or other Electronic Network Activity (e.g., browsing history, search history, information on interaction with a website, application, or advertisement)	Facebook, Instagram, Snapchat, Pinterest, Google, YouTube, LinkedIn, Yelp, Yotpo, TikTok, MailChimp, Cookies, Shopify	To analyze customer behavior, improve customer experience, and tailor marketing strategies	Facebook, Instagram, Snapchat, Pinterest, Google, YouTube, LinkedIn, Yelp, Yotpo, TikTok, MailChimp, Shopify, Upfluence
Geolocation data	Direct from customers, Snapchat, Pinterest, Google, YouTube, LinkedIn, Yelp, Cookies, Shopify	To process transactions, provide personalized recommendations, and tailor marketing strategies	Google, Snapchat, Pinterest, YouTube, LinkedIn, Yelp, Shopify, third-party shipping providers, Upfluence
Cookie data (Session and Persistent)	Cookies on our website, Shopify, Snapchat, Pinterest, YouTube, LinkedIn, Yelp	To track website usage, remember user preferences, improve site performance, and personalize content and ads	Facebook, Instagram, Snapchat, Pinterest, Google, YouTube, LinkedIn, Yelp, Yotpo, TikTok, MailChimp, Shopify, Upfluence, third-party analytics providers
Characteristic Information including but not limited to: Age; Gender; Sex	Direct from customers, Facebook, Instagram, Snapchat, Pinterest, Google, YouTube, LinkedIn, Yelp, TikTok, Shopify	To provide personalized recommendations, improve customer experience, and tailor marketing strategies	Facebook, Instagram, Snapchat, Pinterest, Google, YouTube, LinkedIn, Yelp, Yotpo, TikTok, MailChimp, Shopify, Upfluence

 

Use of Data for Marketing Purposes

We may use the personal information we collect, including your email address, to create and maintain custom audiences for targeted advertising campaigns on social media platforms, such as Facebook. This process involves uploading your data to these platforms to match with their user profiles.

Sharing with Third-Party Platforms

By using our services, you acknowledge and agree that we may share your information with social media platforms for the purpose of targeted advertising. These platforms may use your data to match your profile within their user base for our marketing campaigns.

Consent for Data Use

We will obtain your explicit consent where required by law for the use of your personal data in our marketing efforts. You will have the opportunity to opt out of this use of your information at any time.

Do Not Sell My Personal Information

In addition to the rights described above, when you navigate through our website (not currently available through our mobile application), you can opt out of selling or sharing your personal information to third parties. You can exercise this right either by (1) clicking the link: "Do Not Sell or Share My Personal Information" available at the website and following the instructions on that page; (2) by sending us an email to info@tulipcolor.com; and/or (3) by contacting our Customer Service at the "Contact Us" sections of the Platform.

To our knowledge, we do not sell or share consumers' personal information under 16. We will not discriminate against you because you exercised your rights under this section of our Privacy Policy.

This Policy is subject to change:

Sometimes, we may change our privacy policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platforms. Please check our Platforms periodically for updates.